Sometimes it becomes a huge trouble in transferring files from Android device to your personal computer or macbook via USB. As android phones and tablets are used heavily this problem is experienced by thousands of people. Problems occurs on different brands having Android OS installed such as Samsung, HTC, MI, Redmi, Oppo, VIVO etc.. There are certain steps that you can follow to get your files transferred to PC easily using the USB cable.
Normally you will see one of the 3 messages below if your Android file transfer is not working:
- No Android Device Found
- Can’t access device storage
- Could not connect to device
Problem can appear on both Windows and Macbook. Android File transfer not working can be fixed in few simple steps. Mobile companies love to tweak given features in Android OS to promote their features. They hide certain features and you need to find those to fix few problems such as android file transfer error.
These two errors are seen by most of the people having android file transfer error. We are going to tell you few methods through which you can fix the can’t access device storage and no android device found.
Steps to Fix Android File Transfer Error
1. Enable File Transfer on Android Phone or Tablet
File transfer must be enabled on your Android device to ensure successful file transfer between your PC and Android mobile or tablet. Android devices have option where you can disable/enable the file transfer option. Follow the below steps to enable file transfer on Android:
- Go to “Settings” of your Android device.
- Click on “Storage”.
- Click on 3 Vertical dots on top right hand corner.
- It will open “USB Computer Connection”.
- Check the box on “Media Device (MTP)”. It will enable file transfer via USB.
There is also a chance that you won’t find those 3 dots on your device but just a search icon. Keep reading to see other if other things help you out.
In newer Android phones and tablets as soon as you will connect your phone via USB, a notification will appear at the top of the screen .Click on that notification and you will see an option for USB Computer connection. Click on it and then click on Media Device (MTP).
No notification or three dots?
There is chance that your Android device requires USB debugging enabled to fix Android file transfer. You should follow the below steps to enable the USB debugging. Enabling USB debugging option is different for different Android OS. Follow the steps below:
Enable USB Debugging and Developer Options
1.1 For Android Version 5.0 to 7.0
- Open app from the home screen.
- Click on “Settings”.
- Scroll and find “Developer Options”. Click on it.
- Click on the “ON” option.
- Now scroll down and find “USB Debugging”. Turn it on and click OK.
1.2 Android 4.2 or Newer ones (enabling USB debugging)
- Go to “Settings” and Click on “About Phone”.
- Scroll down and Find “Build Number”.
- Click around 7-8 times continuously until a pop appears saying “You are under developer mode”.
- Go back to “Settings” and click on “Developer Options”.
- You will see the option for USB debugging. Tick the box in front of it.
If you are unable to find above options then there must be similar to these options. Try to find out as how to enable USB debugging option through given settings in your phone.
Now when you will connect the phone then the notification will appear on your screen. Open the notification and click on “USB for charging” or option similar to that. Now you will be able to see 4-5 options. Click on “File Transfer”.
2. Uninstall the Samsung Kies File Transfer Software App
You need to uninstall the Samsung Kies file Transfer Software if you have installed it on your android device. Samsung Kies File Transfer Software creates a problem for native Android file transfer process. Uninstalling this software will fix Android file transfer error and you won’t receive messages such as Android device not found or can’t access device storage.
You should download Kies Installer (for Macbook) first in order to uninstall it from your Android device. Once the download completed. Select the uninstall option within the package.
Uninstalling the Samsung Kies Installer fixed Android file transfer not working problem for many people. Give it a try.
3. Android File Transfer for MacBook
If you have a macbook then you should install the Android File Transfer tool by Google. You will be able to transfer your files easily from Android devices to Macbook easily using the help of this tool.
While using the Android File Transfer tool you may get “Can’t access Device storage”. You need to simply open your phone. Open the notifications from the top and click on USB for charging and select File Transfer (MTP) option for transfer of files.
4. Problem of USB Cable
You should always use an authentic USB cable given by the phone manufacturers. All USB cables are not able to transfer files between 2 devices. Some USB cables are of low quality and hence they are used only for charging purposes. Android File Transfer won’t work using those USB cables. Always purchase a high quality USB for your phone. It will make sure that Android File transfer works properly and charging happens fast.
The above methods will fix Android fix transfer is not working problem in Samsung Galaxy S5, S6, S7, S8, HTC, Lenovo, Oppo, Vivo, MOTO, Google Nexus, Google Pixel, Karbonn, Micromax, Redmi, MI.